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Schoenherr Advises UNIQA on Upgrading Business Processes and IT Infrastructure

Schoenherr Advises UNIQA on Upgrading Business Processes and IT Infrastructure

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Schoenherr has advised UNIQA Insurance Group AG on a contract with IBM Oesterreich GmbH for the upgrade of UNIQA's business processes and IT infrastructure. Schoenherr describes the agreement as "one of the largest IT contracts ever to be signed in the German speaking region of Austria, Germany, and Switzerland." 

According to Schoenherr, "the project is part of UNIQA's EUR 500 million investment and innovation program that was introduced at the beginning of 2016. "UNIQA is investing in the re-design of its business processes, in the competence development of its personnel, and in the necessary IT systems. Working together with IBM, UNIQA's current IT systems will be replaced by the new UNIQA Insurance Platform, which will enable the future mapping of efficient, necessary and innovative processes, products, and functionalities."

As general contractor IBM will be joined by three subcontracting companies – msg life, innovas and Guidewire – to re-design UNIQA's life and non-life insurance businesses.

Advising UNIQA on the drafting, negotiation, and signing of this contract was Schoenherr Partner and new technologies expert Wolfgang Tichy, who explained that, "by embarking on this project with IBM, UNIQA is laying the foundation to providing customers with tailored and modern products and solutions." Tichy also stressed that regulatory and data protection requirements continue to grow, and "UNIQA is thus investing in a successful future and in the right domain by revamping its business processes and IT infrastructure."